Karela
Luxury Crystal LED Lights Cloth Table Lamp Shade Art Deco Table Light For The Bedroom Bedside Hotel Study Living Room Desk Lamp
Tax included.
Customer Service
· If there is any problems of the packages you received,please contact us first before you do anything else.
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· Please do NOT open dispute before you contact us!
· Please do NOT open dispute before you contact us!
· Please do NOT open dispute before you contact us!
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· Dispute is dandled by Aliexpress official. The platform is not very professional at the product problems.They can’t help solve the problems perfectly,also there is long time of dispute processing.Please trust us,we can offer you a satisfactory solution.
Product Description
· 1.Dimension:50cmX35cm
· 3.Shade main material:Crystal + cloth
· 4.Irradiation area:3m2-5m2
· 5.Applicable space: living room dining room
· kitchen study bedroom bathroom
1.Effect of Scene Display
2.Dimension and Colors
3.Switch on and Switch off
4.Detail
5.Notes
6.Logistics notification
We are NOT liable for ANY import taxes, customs fees, Remote surcharge or customs delay. If the parcel is returned back to us due to the buyers’ refusal to pay the fees above here, we would NOT resend the parcel.
We are factory in China, for most model, we have them in stocks, you just need to give us 2-3 days to test the device.
1.WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2.Orders processed timely after the payment verification.
3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.The images shown are not the actual item and are for your reference only.
5.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may be vary, particularly during the holiday season.
6.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Our goal is to provide you with the best shipping method, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring that we always provide you with the highest level of responsiveness.
- Delivery Time = 1-2 business days processing time + Shipping time. You could get the shipping option/carrier with shipping rate and delivery time when you check out.
SHIPPING TIME
Standard Shipping usually takes 9-14 Business Days.
- United States-Canada: 8 – 12 days
- European Union: 9 – 12 days.
- United Kingdom 8 –12 days
- Australia-New Zealand: 10 – 14 days
- Middle East: 9 – 12 days.
Express Shipping usually takes 7-12 Business Days.
- United States-Canada: 6- 9 days
- European Union: 7 – 10 days.
- United Kingdom: 6 – 9 days
- Australia-New Zealand: 8 –12 days
- Middle East: 7 – 10 days.
SHIPPING COST
- Standard Shipping
The shipping cost is 7,65€ for orders less than 50€.
We are offering free shipping worldwide for orders over 50€.
- Express Shipping
The shipping cost for express shipping is 19.95€.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@karela.fr .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@karela.fr.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.